Refund policy

Returns and Refunds:

Living products, such as plants and trees, are non-returnable due to their perishable nature. For non-living products, we offer a 30-day return window from the date of delivery. To qualify for a return, items must be in their original, unused condition and include all original packaging and components. Customers are responsible for return shipping costs, and we strongly recommend using a trackable shipping method to ensure the safe return of the item. Refunds exclude original shipping fees and may take up to 30 business days to process. Vendor reserves the right to deny returns that do not meet these conditions.